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Questions Answered

Appointments

  • Deposits are non-refundable for re-scheduling or cancellations made in less than a  24 hour's notice, in addition to a missed appointment altogether.
  • Emergency situations will be taken into consideration.

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DRESSES

  •  Orders will be shipped within 10 days of receiving (GraceMarie Beauty).
  •  All wedding gowns are boutique floor samples or have been retired from manufacturer | no pre-owned.  
  • Other dresses, such as bridesmaids, mothers, prom and party may be on consignment and will be specified in the product description accordingly.  
  • All sales are final.
  •  No returns.
  •  Alterations are at your discretion.  
  •  Bustles and other accessories are not included in purchase, unless specified in the description.
  • Customized payment plans are available upon request. Please connect with grace@gracemariebeauty to set it up. 

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COSMETICS


  • Orders will be shipped within 10 days of receiving orders.  
  • If an item is on back order, you will be notified.  You may choose to receive partial order until respective item becomes available for shipping.
  • We are working on listing  ingredients per product in the product description of the on-line boutique.  To request ingredients for a specific product, please connect with grace@gracemariebeauty.com
  • Returns and exchanges permissible for any unopened or unused products only.


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Jewelry

I am a proud Stylist for Jewelry By Sara Blaine.  For More information, and a complete line view, please click on the image to the right.


Direct Sales Returns

If for any reason a selection does not meet your expectations, please contact your Sara Blaine Stylist  Representative within 15 days of shipment of the order, so that she/he can submit a Return Authorization request to the Company.  Please contact her or him directly for returns, questions about items, and anything else related to your purchase.

Upon Receipt of Shipment

After your order is delivered, please immediately inspect all items to confirm that the product received matches the product listed on your packing slip, and is free of damage or defect. It is extremely important to notify your Sara Blaine Stylist Representative of any issues within the following time frames from the date the product shipped or a return cannot be submitted to the Company:

  • Damaged in Transit items: 15 days
  • Missing items: 15 days
  • Wrong item shipped: 5 days
  • Wrong size ordered: 15 days
  • Customer Refund: 15 days
  • Exchanges: 30 days

Customer Refund

We offer a 100%, 15-day, money-back, satisfaction guarantee on retail purchases. To request a refund, you must contact your Sara Blaine Stylist Representative within 15 days of the date your item shipped. 100% of the retail price plus tax will be refunded to you. Please note that Shipping and Handling are non-refundable for this type of return. To receive a full refund, the item must be returned in the sellable condition in its original packaging along with proof of purchase. Please see the Refund & Exchange Exceptions below.

Defective Product Returns

Since only your Sara Blaine Stylist Representative can service a return for you, you must contact her/him as soon as you discover that your item is defective. All items must be returned in original packaging along with proof of purchase.

Refund Exceptions

There are no refunds on items reported as missing or damaged. Missing or damaged items will be replaced with the same item without exception

Note: Any items received at our Return Center without authorization may be delayed and may carry additional fees. You must contact your Representative to obtain a Return Authorization.
Limited One Year Warranty
The Company offers a Limited One Year Warranty against manufacturer’s defect.
Items will be replaced with the same item, or if the item is not available, one of equal or greater value will be substituted.

Not Considered Defects (Do Not Qualify for Return or Exchange)

  • Normal wear
  • Lost items
  • Any breakage after 90 days
  • Clasp or mechanism failure after 90 days
  • Metal discoloration including tarnishing
  • Variation in color of metals, finishes or stones
  • Stone flaws and inclusions inherent in the natural beauty of the variety
  • Single earrings without matching set
  • Worn plating after 90 days
  • Lost earring backs

Online Returns & Exchanges

At the GraceMarie Beauty Boutique.  Photographed by Kevin Harkins.
At the GraceMarie Beauty Boutique. Photographed by Kevin Harkins.

T H A N K Y O U

  

 Fun, easy, and uplifting is the visiting and shopping experience to be had here at GraceMarie Beauty.  

If you are in need of receiving additional information, 

I am just a click away.